0545 850 96 73 info@entekmedikal.com Pazartesi - Cumartesi: 09:00 - 18:00

Training & Support

On-site or remote installation, user training and continuous technical support after device sales and technical service

Training & Support

After-Sales Training and Support

After device sales or technical service, we provide installation, training and support services either one-to-one on-site or via remote connection, so that your devices are used correctly and efficiently.

Our expert technical team is with you throughout the entire process, from device installation to user training, from periodic checks to remote troubleshooting. Our goal is to keep your devices working safely and without interruption.

  • On-site Installation & Training

    Your device is installed and commissioned at your facility by our expert team, with one-to-one user training.

  • Remote Installation & Support

    Installation, configuration and troubleshooting via remote connection; fast solutions without a site visit.

  • Continuous Technical Support

    We are with you by phone, WhatsApp and e-mail for any question after sales and service.

Request Training / Support

Our Support Process

01
Installation & Commissioning

After sale or service, the device is installed on-site or remotely, configured and made operational.

02
User Training

Staff who will use the device are trained on correct and safe use, cleaning and daily maintenance.

03
Remote / On-site Support

Support is provided via remote connection or on-site visit for any question or issue during use.

04
Follow-up & Periodic Checks

Device performance is monitored, periodic checks are scheduled and possible failures are prevented.

Our Services

Our Training and Support Services

Device Installation

Installation, connections and initial start-up tests for new or serviced devices.

User Training

Hands-on training for physicians, nurses and technical staff at the device.

Remote Support

Configuration, software updates and fast troubleshooting via remote connection.

On-site Support

On-site technical support provided by our expert team at your facility when needed.

Contact Us for Training and Support

Need installation, user training or remote support for your device? Our expert team will reach you as soon as possible.

0545 850 96 73
info@entekmedikal.com